Check your registration

FAQs – Hyundai Half Marathon

Registrations

01. What do I need to pick up my BIB and participation kit?

To pick up their BIBs and participation kits, runners just need to present their registration confirmation document (PDF sent by email).

02. What is the registration confirmation document?

The registration confirmation document is a PDF file emailed to all participants. This document includes the runner’s name, race, BIB number, and a bar code. To pick up the BIB and the participation kit, runners must present this document. The PDF can be printed or shown directly from the runner’s mobile phone. Check a PDF example here.

 

03. How can I find my registration document?

Your registration document (PDF document) was emailed to the runner’s email address used in the registration form. If you can’t find it, you can opt to:

  1. Confirm the email address used on the race registration
  2. Check the spam box
  3. Check the registration at the right top of the official race site homepage
  4. Visit the “Solutions” desk at the Seaside Sport Expo(where the BIBs and participation kits are delivered) and ask for the PDF on the spot

04. What I'm entitled to with my registration?

All duly registered participants are entitled to:

  1. Personalized BIB and timing chip
  2. Homologated time and classification diploma
  3. Official t-shirt and other sponsors offers
  4. Sports insurance and professional medical support along the course
  5. Aid, WC and music stations along the course
  6. Finisher medal
  7. Free public transportation on the race day (presenting the race BIB)

05. Is it possible to cancel or transfer my registration to the next edition?

For registrations issues, please send an email to info@maratonaportugal.com or visit the Solutions desk at the Seaside Sport Expo.

06. Can I run a race with a BIB of other distance?

Runners without the correct race BIB will be prevented from participating.

07. Can I participate with a BIB from another runner?

No, the BIBs are personal and non-transferable. Runners that race with the BIB from another person, if not prevented from running, will lose the insurance attributed to the original runner and will have his classification and diploma in the name of the original runner (it’s not possible to change it after the race).



BIB & participation kit pick up

01. Where can I pick my BIB and participation kit?

The BIBs and participation kits are delivered at the Seaside Sport Expo at the Sala Tejo – MEO Arena. Runners must go to the Expo/Parque das Nações area, reach the iconic Altice Arena, and follow the signs.

02. When can I pick up my BIB and participation kit?

The Seaside Sport Expo will be open Thursday (03.10), Friday (04.10), and Saturday (05.10), from 10h00 am to 08h00 pm.

No BIBs or participation kits are delivered on the race day.

03. What do I need to pick up my BIB and my participation kit?

To pick up their BIBs and participation kits, runners just need to present the PDF sent by email with their BIB number and a Bar Code at the bottom. The PDFs can be shown printed or directly from a mobile phone.

Runners who didn’t find their PDF can visit the “Solutions” desk at the Seaside Sport Expo and ask for their document. It will be delivered on the spot.

04. Who can pick up my BIB and participation kit?

The BIBs and participation kits can be picked up by the runners themselves or by another person presenting the PDF sent by email.

05. What do I get with my participation kit?

All the participants will receive a personalized BIB (please don’t forget to pick up the safety pins to attach the BIB to your t-shirt), an official t-shirt (runners must choose their t-shirt size when picking it up), a sports bag, an exclusive bag for the bag drop service, and other offers from sponsors.

After opening the t-shirt package, it’s not possible to change!

06. I won't be able to arrive on time to pick up my BIB, what can I do?

Any runner can ask another person to pick up the BIB and the participation kit for him presenting the registration document (PDF sent). If a runner has nobody to ask, it may send an email info@maratonaportugal.com and the organization will try to find a way to deliver the BIB, but it’s not guaranteed.

No BIBs or participation kits are delivered on the race day.

07. I didn't pick up my BIB and participation kit on time. Is it possible to receive them later?

No BIBs or participation kits will be delivered or sent after the Seaside Sport Expo is closed.

09. Can a runner receive its BIB and participation kit by mail?

No BIBs or participation kits are sent by email, or delivered to any different address from the Seaside Sport Expo at Sala Tejo – MEO Arena.

10. When do I choose my t-shirt size, and what sizes are available?

The t-shirt size is chosen at the Seaside Sports Expo at the Sala Tejo – MEO Arena. The sizes available are SMLXL, and XXL.

11. The t-shirt I picked up is too small or too big, can I change it? How?

Only if the t-shirt package is still closed, if the t-shirt package is opened it’s not possible to change it.

12. I picked up the wrong BIB, what can I do?

If a runner picked up the wrong BIB he/she must go back to Seaside Sport Expo and ask to change the BIB. If it’s not possible, the runner must use the BIB and, after the race, send a message to info@maratonaportugal.com and ask to associate his/her information to the BIB used.

Only dully registerer runners will be able to replace the participation data.

13. Is it possible to buy the t-shirt or the participation kit without running?

The participation kit and the race t-shirts are an exclusive offer to runners and are not sold separately from the race registration.

14. Do I have to present a medical certificate to participate at the race?

Runners don’t need to present any medical certificate to participate in the race. When registering for the race, runners assume the responsibility for their health, and the preparation to participate.



Start line

01. Where is the starting line of the 2024 Hyundai Half Marathon?

The starting line of the 2024 Hyundai Half Marathon is located in the middle of the Vasco da Gama bridge.

02. At what time should I be at the starting line?

The start shot of the Hyundai Half Marathon is scheduled for 10h30 am. The buses that take the runners to the start line start at 07h30 am and 09h30 amAfter the 09h30 am, it’s not possible to get to the start line.

The organization strongly advises the runners not to wait for the last buses, there will be thousands of runners travelling to the start line and the buses capacity is limited. Being at the start area early is the best way to avoid last-minute complications.

03. How can I get to the start line?

Access to the starting line at the Vasco da Gama bridge is done exclusively through the buses provided by the organizationThere is no other way to get to the start.

The buses provided by the organization are available from 07h30 am to 09h30 am. The buses depart from Gare do Oriente (train station) next to Vasco da Gama Shopping Center.

To get to the Gare do Oriente runners can use public transport for free by presenting their BIBs. Runners can use CP trains, Carris Buses, and Subway (Metro) trains. There are multiple lines from Lisbon center to travel to the Gare do Oriente. Runners should plan their journey to reach the buses that depart for the bridge in time for the race start.

The organization strongly advises the runners not to wait for the last buses there will be thousands of runners traveling to the starting line and the bus’s capacity is limited.

04. I'm staying south of the Vasco Gama bridge how can I get to the start line?

Runners staying at the south margin of Tejo River must travel to the Gare do Oriente to use the buses that take the runners to the start line. It’s not possible to reach the start line from the south.

05. What will I find at the start area?

At the start area, the runners will find WCs, the bag drop truck (limited to the runners that have subscribed the bag drop service at their registration), the starting boxes, and the starting line.

There are five starting boxes available: under 1h20; under 1h30; under 1h45; under 2h00+2h30The starting boxes were assigned according to the times registered by the runners on the registration form. VIP guests have a specific starting box available.

There will be four different pacers that runners can follow: <4:00 min/km<4:30 min/km<5:00 min/km and <5:30 min/km.

06. Can supporters travel to start line?

No, only runners with their BIBs can travel to start line.

07. How can I find which starting box I am?

The starting boxes were assigned according to the times registered by the runners on the registration form. Runners can confirm their starting box by checking their registration through the race website (just need to insert their email at the “Check your registration box” on the left top of the homepage.

08. Can I change my starting box?

Please visit the Solutions desk at the Seaside Sport Expo.

09. I want to break my personal best, what can I do to start in the front?

Male runners with a personal best (duly proved) under 01h10m and female runners with a personal best under 01h25m (duly proved) can ask a special BIB to start in the front. Runners must send their requests to info@maratonaportugal.com with a document proving the time achieved.

10. I forgot to pick up the safety pins, what can I do?

Runners who forgot to pick up the safety pins to attach the BIB to the t-shirt at the Seaside Sport Expo can ask a staff member if he/she has pins available. There’s no guarantee that the staff has enough safety pins for all requests.



Course

01. What should I know about the course?

The Hyundai Half Marathon course starts right over the Tejo River at the Vasco da Gama bridge, offering an opportunity to run over the longest bridge in Europe and see Lisbon from an exclusive point of view. It shares the finish line with the EDP Lisbon Marathon, joining thousands of runners from both races at one iconic plaza: Praça do Comércio.

To assure that the runners have all the necessary support, the course includes 6 Aid Stations (offering water, fruit, and isotonic drinks), 4 Music Stages (live bands or DJs), 7 WCs points (most of them next to the Aid Stations), 1 field hospital at the finish line and 2 Cool Stations (showers in the course).

With a race record of 01h00m20s, the Hyundai Half Marathon course is fast enough for runners who want to beat their personal best, as well as runners that look for a beautiful and exciting race in an extraordinary city.

02. Where can I find the course map?

You can download the course map here and see the course video here. You can also check the video on Google Maps here.

03. Where and what will I find at the Aid Stations along the course?

There will be 6 Aid Stations along the course: km 6 Water; km 10 Water + Powerade; km 12,5 Water + Powerade; km 15 Water + Fruit; km 18 Water; km 20 Water.

At the finish line, all finishers will receive an exclusive medal and Water, Powerade, fruit, Olá ice cream, and Mimosa Proteína milk.

You can find the Aid, Music and WCs stations at the course map and video.

04. What is the time limit to finish the half marathon?

The time limit to finish the Hyundai Half Marathon is 03h30 hours. Finishers must be at the finish line by 02h00 pm.

05. Can I take my own supplies?

Yes, runners can take their own supplies (water, gel, isotonic drinks, fruit) although there is Aid stations along the course with everything runners may need.

06. Is it mandatory to use the official race t-shirt at the race?

It’s not mandatory to use the official t-shirt at the race, but most runners like to use it. The official t-shirts are high-quality technical running t-shirts ready for the demands of the race.



Finish line

01. Where is the finish line?

The finish line is at the Praça do Comércio at the Lisbon historical center in front of the Tejo river!

02. What will I get at the finish line?

At the finish line, all finishers will receive an exclusive medal and recover supplies such as water, Powerade, fruit, Olá ice cream, and Mimosa Proteína milk.

03. What will I find at the finish area?

After crossing the finish line and receiving their supplies, runners will find different animations and services available. You can check the plant here.

Some of the animations and services available:

  1. Meeting point
  2. Medical tent
  3. WCs
  4. Bag drop truck
  5. Engraving medal tent
  6. Massage tent
  7. Other animations from sponsors

Runners, that have subscribed to the engraving medal service, just need to present their BIBs. Runners, that haven’t subscribed to the engraving service, can buy the service at the tent.

04. What transport do I have available at the finish line?

Runners have free transportation until 05h00 pm on the race day. Runners can use the trains, buses, and subway trains at no charge by presenting their BIBs. At Praça do Comércio, runners must search for the closest train, bus, and subway station and find the best solution for their trip.



Photos, Results & Live tracking

01. Where can I follow the runners live?

You can follow the runners at the RTP 1 channel on TV and follow individual runners here.

02. Where can I find the provisional classifications?

The provisional classifications will be available here (adicionar link).

03. Can't find my classification or my time is not correct, what can I do?

For any question about the results, please feel the form available at the provisional classifications webpage.

04. Where can I find the race photos?

The organization will publish photos at the race Facebook page. Runners can also find photos at the Marathon Photos site (these photos are paid).



Runners Guide

01. Where can I find all the information about the race?

You can find all the race infomation here!